JC Healthcare is a specialized distribution company that supplies pharmaceuticals and medical devices to hospitals, clinics, and pharmacies throughout South Korea. In addition to its own distribution operations, the company provides 3PL services for pharmaceutical manufacturers and distributors.
As product volumes increased and the business expanded into cosmetics, health supplements, and medical devices, JC Healthcare needed a solution that could support growing SKU complexity while maintaining accuracy, reliability, and service levels. To create a more scalable fulfillment operation, the company implemented AutoStore, empowered by Asetec.
"Our goal is to continuously enhance automation and data-driven operations, including AutoStore, to grow as a trusted logistics partner in pharmaceutical distribution and 3PL."
— Jeong Eun-gyun, CEO, JC Healthcare
Rapid business growth created increasing pressure on JC Healthcare's fulfillment operation. Rising order volumes made it difficult to maintain consistent accuracy and operational stability within a labor-intensive picking environment. The company recognized that simply adding more personnel would not provide a sustainable long-term solution.
At the same time, pharmaceutical fulfillment requires strict inventory control, high picking accuracy, and reliable outbound performance. With a growing number of SKUs and high order frequency, JC Healthcare needed to improve both storage utilization and processing stability while preparing for future growth-
By implementing AutoStore, JC Healthcare transformed its operation into a goods-to-person workflow that supports employees with a more efficient and predictable fulfillment process. The solution reduced operator travel, standardized workflows, and improved fulfillment consistency.
The company now processes approximately 7,000 order lines per day while maintaining stable performance during peak periods. torage space dedicated to the operation was reduced from approximately 1,200 m² (12,916 sq ft) to approximately 390 m² (4,199 sq ft), representing approximately 68% space savings and enabling additional capacity for business growth.
The improved storage density helped JC Healthcare repurpose available warehouse capacity to support expansion of its 3PL services. The system also enhanced picking accuracy, operational stability, and workforce productivity while reducing physical travel within the facility.
"After transitioning to a Goods-to-Person model, where products are automatically delivered to operators, employee travel was significantly reduced and workflows became standardized."
— Kim Se-heon, Deputy General Manager, JC Healthcare
AutoStore stores inventory inside a high-density Grid, where products are held in stacked Bins. Autonomous Robots travel across the top of the Grid, retrieving and delivering Bins to operator Workstations for picking and replenishment.
At JC Healthcare, this goods-to-person approach minimizes walking and waiting time while creating a more standardized fulfillment process. The AutoStore solution was integrated with the company's existing ERP and WMS environment, enabling real-time inventory visibility and efficient order processing. Supporting technologies developed by Asetech include Bin location visualization and voice-guided workflows that help employees work efficiently alongside the automation system.
AutoStore has enabled JC Healthcare to build a more scalable and reliable pharmaceutical fulfillment operation capable of supporting continued growth. By improving storage density, fulfillment stability, and operational efficiency, the company has strengthened its ability to serve healthcare customers while creating a foundation for future expansion in pharmaceutical distribution and 3PL services.