As online mail order continues to grow strongly, the number of returned items will continue to grow as well. In 2018, Statista estimated returns were already reaching $490 million in 2018 and number is only expected to grow significantly higher.
Returns are cost-intensive and put pressure on logistics.
In our expert talk, Sarah Adenau and Peter Bimmermann with AutoStore™ talk about the current challenges in reverse logistics and show you how warehouse automation can reduce return rates and optimize returns handling.