Provides frictionless in-store pickup options directly from the AutoStore system.

Next-Level Omnichannel Strategy

PickUpPort is a public-facing Port enabling contactless in-store pickup options directly from the AutoStore system for online orders. The PickUpPort allows retailers to easily and cost-effectively deploy a BOPIS (Buy Online Pickup In-Store) omnichannel retail strategy, attract and retain customers, and ultimately drive revenue growth.  

Available in narrow or wide, the PickUpPort does not take up additional space beyond the Grid when locked.  


Ultimate Omnichannel Solution

For retailers to remain on top, they must capture what the consumers want and ensure shopping experiences are convenient.

The PickUpPort delivers a seamless BOPIS experience for customers at the brick-and-mortar stores, giving retailers a boost in in-store foot traffic and sales. This allows retailers the opportunity to diversify their revenue stream and keep their omnichannel business healthy.

Improve Customer Experience

Stay Ahead In an Ever-changing Retail Industry


Safety as a Core Value

Designed with customers’ safety in mind, the PickUpPort is equipped with multiple technical safety measures, such as a warning label, safety bar, a damper, and stoppers to assure accident-free operations.

An intuitive LED indicator light also provides a clear indication and guidance for the public Port users.

Multiple Tests To Ensure Reliable Operations

1 Damper To Protect the User From Crush Injuries

Technical Specification


Narrow L: 1475 mm (4.8 ft) / W: 595 mm (2.0 ft) /
H: 1385 mm (4.5 ft)
Wide L: 1045 mm (3.4 ft) / W: 795 mm (2.6 ft) / H: 1385 mm (4.5 ft)


Narrow 90 kg (198 lbs)
Wide 88 kg (194 lbs)

Bin Height Support

220 mm, 330 mm, and 425 mm Bins

Operating Temperature

+2° C (35.6° F) to +40° C (104° F)

Power Consumption

20 W
Specification Sheet
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Frequently Asked Questions

What happens if the public Port user puts a hand in the PickUpPort while waiting for the Bin to arrive?

PickUpPort is always locked while waiting for the Bin to arrive at the Port. The Port is also equipped with multiple technical safety measures to ensure safe and secure operations and prevent injuries for the public Port users.

Can someone without a pickup code access the Bins from the Port?

No, AutoStore Bins are stored in an enclosed Grid and are only reachable by AutoStore Robots – ensuring high security.

Is it possible to install PickUpPort outdoors?

No, PickUpPort is currently designed only for in-store use.

Does AutoStore provide the user interface around the Port?

No, AutoStore only delivers the hardware and software support connected to AutoStore. Any physical screens or user interface software to coordinate pickup options will be delivered by our AutoStore integration partners.

Can an existing AutoStore customer install PickUpPort?

Yes. However, it is important to note the PickUpPort is compatible only with the AutoStore system equipped with Router software.

All FAQs

Our innovation is at your service

Consumers want flexible delivery options. Let’s talk today to see how PickUpPort can offer a seamless, omnichannel shopping experience for consumers and take your omnichannel strategy to the next level.